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I have three of five authorized devices. I am downloading songs in a playlist. On random songs I get an error message that "There was a problem downloading <song name>. Your authorized device limit has been reached."
The files in question each have a tmp folder in my downloads folder with a download.movpkg file in each.
Any help would be appreciated.
Hey gcdoyle,
Thank you for using the Apple Support Communities! We understand you're seeing an alert about your authorized device limit being reached. We'd like to help.
Have you tried deauthorizing each device listed, and then reauthorizing them back one at a time? If not, give that a go please, and let us know if that helps get this resolved.
See and remove your devices that are associated with Apple ID purchasesÂ
Authorize or deauthorize your computer for iTunes Store purchases
Best regards.
It is also the format used for Apple Music Lossless/Hi-Res content. See About lossless audio in Apple Music - Apple Support. If you turn off the options for downloading lossless/hi-res then you should get regular AAC/.m4a files.
tt2
See Authorization vs. association - Apple Community. I wonder if you also need to fix your association list.
tt2
Thank you. I de-authorized all my devices, then authorized just the one device I'm attempting to download the songs to.
When all the other files are downloaded, the Activity window shows: "0% stopped (err = -100400)" for the same files as last time.
If I click Resume Downloads in the Activity window, I get the following error window:
Removing the files in question from my library, not my hard drive, and then downloading works. But, they download as movpkg files. Isn't that a video format? The files I did not have a problem with all downloaded as m4a files.
Ah. Thanks!
You're welcome. 🙂
tt2
Apple Music Downloads
