How if the menu does not allow you to unlock a very old iPad with and ID that is equally old and no details of the deleted Apple ID and email address associated with the old account, do I just recycle it as my task is impossible anaway?
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
If you mean something different, please clarify your needs.
Regards
Giulio
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
If you mean something different, please clarify your needs.
Regards
Giulio
Principally, your difficulties will relate to the AppleID credentials used to set-up the iPad - which must be known in order to resolve the Activation Lock that will otherwise inhibit use of the iPad.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If your intent is to wipe/reset the device(s) for reuse by a new user, you would be best advised to prepare them properly:
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support
How “old” is this old iPad?
I do not know why NONE of the regular contributors here ever ask this question or why NONE of the regular contributors here, but, seemingly, me ALWAYS has to point this out, but here we go, again.
If you own an old iPad model that is 9-10 years old, it is not worth bothering with nor worth the time and efforts to resurrect such an old device.
If you own an 2011-2012, iPad 2, 3, 4 or 1st gen iPad Mini, these devices are too old, too underpowered and obsolete, now.
Sorry.
Apple ended support for all 8-10-year old iOS devices nearly 5 years, ago, in 2016.
Third party app developers abandoned and stopped supporting these 8-10-year old iOS devices nearly 3 years, ago, in 2018.
There are, virtually, NO MORE third party apps available from the iOS App Store, any longer!
Third party compatible apps for such old devices are few and far between, now, in 2021.
This includes apps for both iOS 9 AND iOS 10 devices!
AND, NO WAY to initially install any older, compatible, third party apps into these old iPad models.
NO MORE SUPPORT! NO MORE APPS!
If you own 9 or 10 year old iPads, when you do the full erase and reset/restore procedures, this will render these old and obsolete iPads nearly useless.
No apps, and that 5-6 year old iOS Safari Web browser is too old, unsafe and unsecure to be able to use on the Internet, any longer, either!
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.
Sorry & Best of Luck to You!
Okay.
If you own a 2014 iPad Air 2, that device is STILL fully supported by Apple and all third party app developers and your grandson can still fully use this iPad.
However, the data that used to be on this iPad WILL BE GONE FOREVER, after the restore/reset procedures.
Other than that, this iPad will still be a fully supported iPad by Apple for another full year ( into 2022 ).
Best of Luck to You!
I was believe it or not offered a trade in of £90 but the information on the old iPad Air 2 64GB was still taking the latest IOS updates but my old e-mail is not available any more and my old Apple ID is known but not the password. I have asked for it's return and will let my grandsons mess with it :-) Thanks very much for replying.
I am trying to unlock an old iPad so that it may be used again.
