Beats Studio 3’s AND AirPods are louder in one ear, and having disconnecting problems…

So I got some Beats Studio 3’s for my birthday on September 14th. I haven’t even had them for 2 months, but for some reason they are disconnecting from my phone for no reason. I’ll be playing music, and then the music pauses, and disconnects from my phone (I have an iPhone 11 Pro I’ve had for a while). I didn’t think much of it until they recently started to be louder in my right ear, and the left side was muffled and quiet. I thought it was just a connection issue, so I restarted my headphones, restarted my phone, and even reset the headphones… still happening. I thought I had just gotten some bad headphones, BUTH THEN I remembered; this problem was happening to some AirPods I had gotten a while back too!!


when I got my AirPods the same thing started happening. First it would disconnect one ear, if not both AirPods for no reason. Then they started to be louder in one ear, the SAME EXACT problem my beats are having. I haven’t used my AirPods because I thought they were just broken. They would be full charge, and just… stop. No reason for it. Just disconnecting whenever it wanted. Does anybody know a solution to this other than just getting a new phone? I’ve tried to go to the audio adjustment setting and sliding the bar more to the left, but when I turn them off, then back on it basically resets and is even louder in the right and quieter in the left… I have no idea what to do and I’m completely lost at this point… does anybody know what to do?

any help would be appreciated.

Posted on Oct 12, 2021 9:55 AM

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Oct 13, 2021 10:13 AM in response to dawsonwblack05

Hello dawsonwblack05,


Welcome to Apple Support Communities!


It sounds like you're having some issues with connection and sound with your Beats and iPhone. We'd like to help.


You mentioned a similar issue occurring with your AirPods connected to the same device. Are you able to pair the Beats with another device to test if the issue continues?


Take a look at If you can't connect to your wireless Beats product. See if there's anything you haven't already tried while troubleshooting. The section under "If you still need help" links to some other helpful resources.


Also, check for any available iOS updates. Make sure to back up and then Update your iPhone, iPad, or iPod touch .


Have a nice day.


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Beats Studio 3’s AND AirPods are louder in one ear, and having disconnecting problems…

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