Apple TV app crashing

I have the Apple TV apple on my Google Chromecast with Google TV and also my LG TV.


The app is so buggy, its constantly crashes on both devices.


Other services such as Netflix, Disney and Amazon prime all run ok without any issues.

Chromecast,

Posted on Oct 12, 2021 10:55 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2021 10:53 AM

Hey jamesgrainger120,


It appears that the Apple TV app is unexpectedly quitting on your devices. Please check out the steps below and see if that might help:


"Reset the Apple TV app and Apple TV+ app

Before you sell or give away your device or uninstall the Apple TV app or Apple TV+ app, you should reset the Apple TV app and Apple TV+ app. Resetting the Apple TV app and Apple TV+ app signs you out of your account, removes your personal information, and restores the apps to their original settings.

If you reset the Apple TV app and Apple TV+ app on a smart TV that's also signed in to the Apple Music app, then the Apple Music app will also be restored to its original settings.

  1. Open the Apple TV app or Apple TV+ app.
  2. Go to Settings.
    • On your smart TV, choose Reset Apple TV app and Apple Music, or Reset Apple TV+ app. Then confirm your choice.
    • On your streaming device or game console, choose Reset Apple TV app or Reset Apple TV+ app. Then confirm your choice."


The steps are from this article: Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 13, 2021 10:53 AM in response to jamesgrainger120

Hey jamesgrainger120,


It appears that the Apple TV app is unexpectedly quitting on your devices. Please check out the steps below and see if that might help:


"Reset the Apple TV app and Apple TV+ app

Before you sell or give away your device or uninstall the Apple TV app or Apple TV+ app, you should reset the Apple TV app and Apple TV+ app. Resetting the Apple TV app and Apple TV+ app signs you out of your account, removes your personal information, and restores the apps to their original settings.

If you reset the Apple TV app and Apple TV+ app on a smart TV that's also signed in to the Apple Music app, then the Apple Music app will also be restored to its original settings.

  1. Open the Apple TV app or Apple TV+ app.
  2. Go to Settings.
    • On your smart TV, choose Reset Apple TV app and Apple Music, or Reset Apple TV+ app. Then confirm your choice.
    • On your streaming device or game console, choose Reset Apple TV app or Reset Apple TV+ app. Then confirm your choice."


The steps are from this article: Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support


Take care.

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Apple TV app crashing

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