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When I look at my list of songs on my iPod touch, some songs are grayed out. When I touch a song that is grayed out, I see an error message. "This song is not synced across your devices. On your Mac or PC, go to Apple Music or iTunes for Windows and in Preferences, select Sync Library." When I go to iTunes for Windows on my PC and I go to Preferences, there is no option for Sync Library.
Windows, Windows 6
Greetings, jaws_1975!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your music being grayed out on your iPod touch. Take a look at this support article and follow all applicable steps If your songs are grayed out. Also, make sure both your iPhone and iTunes are updated:
Also, be sure you are signed into the same Apple ID on your PC and iPod touch.
Let us know if you continue to have issues!
Greetings, jaws_1975!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your music being grayed out on your iPod touch. Take a look at this support article and follow all applicable steps If your songs are grayed out. Also, make sure both your iPhone and iTunes are updated:
Also, be sure you are signed into the same Apple ID on your PC and iPod touch.
Let us know if you continue to have issues!
This fixed my problem. Thank you.
You're welcome, jaws_1975!
Let us know if you need assistance in the future and take care.
Music
