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It's giving an error saying I'm not connected to the internet I have restarted it and it keeps giving same error message

My phone won't update it says it's not connected to the internet

iPhone 11 Pro Max, iOS 14

Posted on Oct 12, 2021 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 7:14 PM

ashonda113 Said:

"It's giving an error saying I'm not connected to the internet I have restarted it and it keeps giving same error message: My phone won't update it says it's not connected to the internet"

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To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Top-ranking reply

Oct 12, 2021 7:14 PM in response to ashonda113

ashonda113 Said:

"It's giving an error saying I'm not connected to the internet I have restarted it and it keeps giving same error message: My phone won't update it says it's not connected to the internet"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

It's giving an error saying I'm not connected to the internet I have restarted it and it keeps giving same error message

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