Dust inside rear camera (telephoto) of the iPhone 13 Pro Max
After a week of getting the new iPhone 13 pro max I realised there is a white spec of dust inside the telephoto lense.
iPhone 13 Pro Max, iOS 15
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After a week of getting the new iPhone 13 pro max I realised there is a white spec of dust inside the telephoto lense.
iPhone 13 Pro Max, iOS 15
Sorry this is just my opinion but when you pay over 1000 bucks for a phone you want it to be perfect!
Sorry this is just my opinion but when you pay over 1000 bucks for a phone you want it to be perfect!
I bought two iPhone 13 pros (one for my mum also) and they both have a white spec in their camera lenses in differing places. Maybe not dust but some sort of debris.
Either I’m super unlucky or Apple have a quality control issue. My brothers iPhone 13 pro max is fine
Hi - does it affect the quality of the photo? or is it visible on the pictures? I have a tiny one located exactly on the same place like yours.
I’m also having the same but not visible through normal eyes, i need to have a torchlight and magnifying glass. Then it become visible.
I have the same problem, took it to an Apple store and they said it’s a common occurrence. The phone is dust RESISTANT, not dust proof. If you take it to the Apple store, depending on who you speak to, they’ll either replace your back housing or they’ll tell you it wont cause you any issues and send you on your way
To all the people who have joined this thread, if you cannot get to an Apple Store, you can reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Take or send it back to Apple.
You can also reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
I am familiar with the semantics but it never happened to me and certainly not expected in the first 7 days.
And I have carried iphones in my pants pocket for years. A piece of dust you can see has no place in a new phone.
It may never have happened to you, but it seems to happen to more people than not. No, it shouldn’t be there, but as the phones are only dust resistant, it can be expected. The thing with iPhones is, if you look for a problem you’ll find one. Most people likely have dust in their cameras, but because it’s not affecting photos and they’re not examining the camera unit, they don’t notice. If you have noticed it, take it to the Apple store. Depending on who you speak to, they’ll either help you out or tell you it’s fine
We are talking about ryangarcia628's 7 day old phone here, and Apple already endorsed by response.
The thread was not a general discussion about dust, but if you want to go that way, I agree it will probably not be fixed under warranty, in which case yes you live with it or get the phone replaced, same as water ingress or a dropped phone.
I think we are agreeing ourselves to bits over a closed thread.
So I just got my 13 pro max 3 days ago and noticed a couple white specs like dust that you guys are talking about. If I take it to the store will they fix it or replace it ? What did you guys do about it ?
The 14 day rejection period (ie "take it back I hate it") applies to sales from Apple.com USA.
Look at your network provider terms and conditions of dale if they have the same option.
In UK and Europe it applies to all retailers if there is a fault.
Take or send it back to Apple.
You can also reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support
Yep mine too arghh. Not happy!! Had this issue with the iPhone 8’s, took two replacements as the first replacement also had dust
Dust inside rear camera (telephoto) of the iPhone 13 Pro Max