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You are addressing this to another user and not to Apple in this forum.

Apple Support Community Forum

This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.

Do you even know if the store has any iPhone 13 Pro Max available for purchase? If you didn't pre-order one, your chances are not very good. Millions upon millions of people pre-ordered these newest phones and are still waiting for their phone to be delivered. Most US Stores have no stock available for walk-in customers. And due to the worldwide chip shortages, it was reported yesterday Apple will be forced to cut production on the new phones.

Please contact the store and get to know the process over there.