Iphone 13 front camera blank screen problem

Hi there,

I switched from Samsung to my first Iphone (Iphone 13) with latest IOS 15.0.2 and I have lot of troubles with it.

Most annoying one is that when I open my camera and switch to front camera, screen is blank and front camera not working. It switches from freezed image of my back camera to blank screen again and again.

This happens sometimes (not everytime), more often after my phone is inactive for few minutes/hours. Then it sometime takes 2-3 tries, then front camera start working, but sometimes I need to close and open app for about 10 times before it works. After short pause of innactivity it happen again.

  • I tried to reset all settings
  • I tried to reboot my Iphone
  • I tried to restore and reload settings through itunes
  • I am not using any magnetic accesories
  • I have same trouble in other apps like messenger
  • Face ID works perfectly in all apps all the time
  • I tried lot of tutorials i found on the internet for old versions of IOS like checking voice-over feature and checking accessibility settings


Can anyone help me, how to fix this?

iPhone 13, iOS 15

Posted on Oct 13, 2021 6:48 AM

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Oct 14, 2021 9:22 AM in response to Lumpator

Hey Lumpator,


Thank you for using Apple Support Communities!


We see from your post that you're having issues with your front camera on your iPhone 13. We can help.


You've done great steps from the below article:


If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


We'd suggest reaching out to Apple Support now:


Contact Apple Support


Cheers!

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Iphone 13 front camera blank screen problem

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