My cc is connected to my apple pay

How do I actually contact a real human to solve my problem with itunes and app store

my cc is connected to apple pay but I can’t get any updates for my apps

Posted on Oct 13, 2021 8:23 AM

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Apple pay When I tried to update my apps it said "there was a billing problem with a previous purchase" so I put my credit card and it said payment was declined the reason it said that because I tried to get cashapp back but I had to out my credit card so when I did it said payment declined so now my apps will be outdated I tried everything even deleting my credit card and putting it back please help!
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1 reply

askbarnabas

Level 10

104,220 points

Oct 13, 2021 9:47 AM in response to jim gl7

You have to add your payment card to your Apple ID. Here is the link to the instructions Change, add, or remove Apple ID payment methods - Apple Support

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My cc is connected to my apple pay

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