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stefani263 Author

Level 1

5 points

Airpod case not charging

my airpods themselves charge when they’re in the case and the case is plugged in, but the case itself won’t charge and i just got these 2 days ago

iPhone 11, iOS 15

Posted on Oct 13, 2021 9:43 AM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Oct 13, 2021 1:23 PM

See the reply to:

Case dont charge airpods - Apple Community

Since they are only 2 days old contact Apple Support.

And see:

Returns & Refunds - Shopping Help - Apple

Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.

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Airpod case not charging

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