You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Where to locate my Apple receipt?

i cant locate a receipt i need



[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Oct 13, 2021 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2021 12:45 PM

Receipt for what?


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711


1 reply
Question marked as Top-ranking reply

Oct 13, 2021 12:45 PM in response to nyin112

Receipt for what?


For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For iTunes and App Stores purchases you can see receipts in your purchase history: https://support.apple.com/HT204088 Apple also emails you a receipt for any charge made to your account. "Search your email for the words “receipt from Apple.” - https://support.apple.com/HT201382


For a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711


Where to locate my Apple receipt?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.