iPhone 13 Pro Disgusting Photos

It's not defective, it's not presenting the type of image you prefer.

You typically have 14 days after purchase to decide whether the iPhone 13 is for you and get a complete refund if it is not.

Tens of millions of users around the world are not only happy with their iPhone 13 photos, they love what the camera system does.

As an example, independent review site DXOMARK currently judges the iPhone 13 Pro's to be the best cameras available on a phone sold in the US.

For the rest, there is ProRAW and third party camera apps, where you can access photos that have little to no processing whatsoever applied if that's your preference.

pascale164 wrote:

For the millions of us who are disappointed and have taken the time to contact you, offer the possibility of exchanging the max pro 13 when the new phone comes out.

That's not going to happen.

You had 14 days after purchase to try your new phone out and decide you just couldn't live with the way the Camera app worked and that none of the third-party camera apps available were acceptable to you.

I assume you know that those "beautiful/fake" pictures you see posted online are what most customers want or there wouldn't be so many of them online.

The food products you describe are the most commercially successful, and it makes sense that companies would target those customers. If you want something else, you can find it, but it's extra work and possibly extra expense.

The same is true of taking completely unprocessed photos with the iPhone 13; you either have to use ProRAW or a third-party app and process the photos to your liking (or not) offline.

sondra13 wrote:

You don't know anything about what people want. No one wants unnatural, unflattering pictures.

What is the number one photo sharing app? Instagram. As the head of a marketing company, you know that.

Instagram is popular because of easy to apply filters and processing.

Customers have asked again and again for "Instagram-ready photos without the need to apply filters."

I run a marketing company and have a media site, the photos and videos from the Iphone 13 cannot be used for anything. They over do the clarity so much that they accentuate every flaw on a persons skin tone. Food pictures look terrible and have awkward colors. The video footage is not visually appealing. A photograph should not look like an overly edited photo, that's what a filter is for.

So you're expecting to use your phone?

As a marketing company you should be using a high end DSLR or mirrorless, and for video I would expect you to be using a mirrorless, or more likely a RED KOMODO, Blackmagic URSA Mini Pro or Blackmagic Pocket Cinema as a source.

Although the iPhone 13 Pro is better than any device preceding it, any client would raise an eyebrow at your use of a phone rather than professional gear unless you were going for that run-and-gun look; lenses alone used in advertising and marketing photography and cinematography cost more the price of an iPhone 13 Pro Max.

Further, even if you were using a DSLR or Mirrorless, you'd be shooting in RAW, requiring post-photography processing in a program like Lightroom, and with video you'd need to edit the raw footage and apply color correction.

You can make this exact process work with the iPhone 13 Pro using ProRaw or third-party camera apps like Lightroom or Halide.

To expect equivalent results to come out of the Camera app is hopeful but unlikely.

You keep attacking me yet refuse to acknowledge even trying the solutions I’ve listed (use ProRAW or a third-party app to provide the flexibility you require.)

I’d also be curious about why if high quality is so important why you wouldn’t be using a RED KOMODO or similar for video in the first place.

All images you work with will have to be processed through Lightroom or similar anyway (or for video color corrected to a custom LUT) so third party post-processing tools are already a huge part of your workflow.

You don’t buy a Nikon D850 or Canon EOS R3 and complain they are useless garbage because you don’t like the JPG photos they generate in their most automated modes; you shoot in large RAW format in full manual mode.

If you do some Internet searches you will see there have been several articles noting that especially for phone cameras, the largest group of customers is not interested in capturing the precise details of an image so much as what they think the image should look like, or basically they want a one button Instagram-filtered image without having to apply a filter.

This is what computational photography is bringing - photos that depict how most users want a photo to look rather than what has actually been captured.

Apple, Samsung, Google and others are all doing this, and Huawei was accused of using pre-saved images of the moon in its "moon mode" photos (they denied doing so.)

This has worried some historians as photos no longer can be counted on to in any way represent what anything actually once looked like; paint colors were never as vivid, architectural details didn't look like that, and now even photos in groups can be edited with a single swipe to remove things you didn't want to be in your photo:

Tom's Guide: Google Pixel 6 Magic Eraser mode is amazing — here’s how it works

The key is, third party apps are able to obtain a true RAW image from the iPhone's sensors and are able to tweak to your specification, the same way anyone with a DSLR or mirrorless that wants the highest quality shoots in RAW mode and has to process those large files offline to create a usable image.

Apple also provides ProRAW files if you choose that have some processing applied but not all the processing seen in photos taken with the Camera app.

Personally I hope someday Apple adds the option to provide completely RAW files that you would need to process offline just like Nikon NEF or Canon CR3 files; for now you will need to use an app like Lightroom Mobile or Manual.

You should take it back and/or have it looked at. apple.com/retail/geniusbar

• I've shown all other premium smartphones have generated comments of "overprocessing" as well.
• I've shown the complaints are because of the focus on enhanced images due to "computational photography"
• I've shown "industry standard" is now to have to use third party apps to get a less processed image or to work with a processed RAW file in an app.

Well it's clear most people and photo review sites prefer what the iPhone13 Pro Max provides to what the iPhone 11 provided:

• DXOMARK: Top Smartphones by Camera Score

I get that it doesn't work for your workflow, and so be it. You want the "quality of a regular camera" - most users want their pictures to look Instagram-ready without having to use a filter.

• Photography Academy: Why your iPhone or Android phone takes better images than a DSLR
• Phone Arena: Blurred vision - how smartphone image processing bends our reality

Not every product is perfect for everyone; someone posting videos to Facebook or Instagram doesn't need a RED KOMODO either, and you won't find even a wedding videographer shooting with an ARRI ALEXA Mini.

The stock camera is useless on this phone, cropped photos of the same scene at the same time. One is using light room the other is the stock camera app. You can VERY clearly tell the stock app is doing some insane post editing (which you can’t turn off) absolutely ruining the photo. Bottom is iPhone top is 3rd party app.

Thankfully, due to Apple's 14 day return policy, you can return your phone for a full refund and purchase something else.

Reviewers and magazines continue to be impressed by the iPhone 13 Pro Max's cameras.

But of course, you don't understand that there is a real problem or you do it on purpose? We are several thousands to be affected by this problem. Once I've taken the picture, there is a delay and the picture is transformed, the colors are not right anymore

You can see that there is a real problem, I'm not crazy

Very disappointed with Apple, it's unacceptable, even my iPhone 7 has a better color rendering but if we listen to you it's just us

For you, in the specific situations you are complaining about.

For most the iPhone 13 Pro does a vastly better job the majority of the time.

If I am going to be using Lightroom to post-process photos I will use a third party camera app and/or shoot in ProRAW instead. That’s even true of photos from my DSLR, there I always shoot in RAW.

Most of the time I take a photo on my 13 Pro Max with the camera and then hit “edit” and tap the magic wand to further generate the best results for sharing or social media.

The “oil painting” complaint is a ridiculous disparaging comment and does not reflect that though it can look over processed at times, that is also the look most people prefer from their photographs today.

Instagram-ready without the need to apply filters is the standard modern phones are shooting for.

This was recently brought home to me by photos like this, which look over-processed to my eye but were shot not with an iPhone but rather by a well-respected professional with a Canon EOS R5 mirrorless equipped with a "white" RF series lens and was voted one of the best photos of the event by attendees:

I'm not saying that's the thinking at Apple, I'm merely pointing out that that is what is expected from "good photos" today, at least as far as photos posted to social media are concerned, which, let's face it, is the main display venue for all phone camera photos.

I don't know what to tell you about being "stuck" aside from iPhones are quite popular, so you should be able to get a lot for it on the used market.

But note also that Google and Samsung are in a race to process their photos in similar ways, so while this may kill your "love affair with Apple," you certainly won't be falling in love with any other phone vendor.

This zoom into a photo showing the "oil painting effect" comes from a Samsung Galaxy S21:

There too the only option is to use a third party app and/or take photos in a form of RAW and process later.

Of course not, it doesn’t exist.

My point is Night Mode does a lot of processing to make a daylight-like photo possible in Night Mode, so it’s easy to see why in some circumstances you might prefer a night photo taken with the 6S.

Night Mode can generate some truly amazing photos but it’s not perfect, which is why it can also be shut off.

For example this photo of an album cover was taken in light so low it would be uncomfortable reading - thanks to Night Mode.

I just returned iPhone 13 pro max after one day of using it because of the same issues with photo quality. Spent half of the day at the apple store where I was treated like some stupid person. I am back to my iPhone 11 Pro Max who takes way better naturally looking photos