Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 Pro Disgusting Photos

Whenever I take pictures on my new phone, the photos always processes itself in photos after taking it and creates this ugly over-exposed and over-sharpened image. It looks so bad. Not to mention pictures in low light without night mode on is horrible. I am coming from an iPhone XR and it took way better photos. The photos on it looked natural and in low light they were noisy but on the iPhone 13 Pro, the low light pictures are not only noisy but extra blurry and brightened. I can’t even take a nice dark/slightly in the shade picture without my phone automatically brightening it up. Please fix this. When I take a picture with the phone close to my face, my whole face also turns orange. I have tested out every setting in Photos and Cameras and checked every camera article. I have even talked to Apple support about it and they know nothing. How is no one talking about this. It literally only doesn’t happen usually when you are in a really well lit room but when are we ever. Please help me fix this!! I really love this phone because of the screen and battery life compared to my old one but the camera is not it when it is supposed to be this phone’s selling point. I only have 7 days before I can’t return this phone anymore.

iPhone 13 Pro

Posted on Oct 13, 2021 3:34 PM

Reply
Question marked as Best reply

Posted on Dec 27, 2021 3:01 PM

I have bought the iPhone13 pro basically ONLY for the 'pro' camera features and found myself with hooribly over processed, over sharpened, images.. with often orangy, plasticky skin tones.. Yes.. it's such a disapointment.

146 replies

Jan 4, 2022 2:51 PM in response to Dogcow-Moof

I don’t deny that, I have enjoyed the camera in GOOD light conditions. Which is the condition where most of the reviewers have praised it. And indeed they are right here. The issue comes with medium to low light photos. Which has been documented by numerous on multiple forums in recent months, who also have done their assessments that can challenge the one you linked.


But these millions you talked about… they could be Apple loyalists, people trying to brag about how they afforded the latest iPhone in reviews. You just don’t know and that million number you picked out doesn’t mean they are the majority.



Jan 4, 2022 5:17 PM in response to YennaC

Apple doesn't release sales figures, but most experts feel they've sold at least thirty million iPhone 13s of all configurations to date.


Even if you assume a tiny percentage post here, we don't see anywhere near the number of complaints that have been made here about various other issues.


That doesn't diminish the issue at all if it bothers you, it's just many no longer want "accurate" in favor of a particular look and want a one button post to Instagram image without the need to apply any filters.

Jan 4, 2022 5:32 PM in response to mathéo256

mathéo256 wrote:

Very disappointed with Apple, it's unacceptable, even my iPhone 7 has a better color rendering but if we listen to you it's just us


I never said it was "just you," though I prefer the second photo you posted to the first.


Follow the links I posted above to complain to Apple, as neither I nor anyone else here can do anything about this.


We're all just fellow Apple users here on this forum.

Jan 10, 2022 2:59 AM in response to apple_fix_this

I am so happy to hear i am not the only one! I browsed everywhere to see if some article was talking about this, but nothing. Just positive feedbacks.

I hate terribly iphone 13 pro pictures, i see distortion, too much editing (skin turns to orange and they are over exposed - if you try to re-editing it just get worst) and overall the phone is too heavy. I preferred much more my X version and all previous iphone i had.

Do you think i can still change the phone i bought in september and switch to a previous version? Such a pity. I wonder still how is possible that iphone did such a mistake.

I hope this will be fixed next year.

Jan 13, 2022 11:16 PM in response to Robert Pearson

I'm not sure what you're doing to get that cartridge photo with the 13 Pro Max, are you trying to use the wide lens to take a macro photo rather than allow it to switch to the ultra wide?


The wide lens on the 13 Pro Max can't focus much closer than 10mm due in part to the iPhone 13 Pro's larger sensor; the ultra wide lens can focus much closer.


Each lens doesn't have a different color temperature per se, but rather the phone readjusts white balance depending upon the overall scene each lens sees.

Jan 14, 2022 1:47 AM in response to Dogcow-Moof

it worked just fine on the iPhone 11 Pro, you can see the results from the 13 pro, The macro on iPhone 13 pro works OK for things about the size of a flower or a cats hed, but not things the size of a pinhead, that is where the 11 pro is much better. Phyically I can not get the phone close enough to the stylus tip to do a macro shot. where I could get a close-up shot with the 11 pro.

The internet is full of iPhone 13 pro image complaints, you can try and justify the poor image quality but I am not having it.


Jan 15, 2022 12:32 AM in response to Dogcow-Moof

I actually have a Hasseblad X1D II medium format digital (https://www.hasselblad.com/x-system/x1d/) camera so I am aware of how a larger sensor affects images, (shallower depth of field and a longer focal length for the same len). this should not stop me from taking a sharp close-up photo of a tiny object if I move back a little more from the object I am photographing. still no answer as to why I (and many others on multiple forums) are complaining about the user experience and quality of iPhone 13 pro photographs.



Jan 15, 2022 1:13 AM in response to Robert Pearson

If you have a Hasselblad you know well what “minimum focus distance” is for a camera and lens combination.


Do you complain to Zeiss or Hasselblad that you can’t focus at a distance under what the minimum focus distance is?


Of course not, and Apple is the same.


You’re complaining the phone can’t do something it was never specified, designed or promised to do, which is why macro mode with the Ultra Wide lens exists.


In the end, it does a great job in most circumstances and is not perfect in all.


If it’s that important to you that it do that precise task in that precise way, sell your iPhone 13 Pro, keep your iPhone 11 Pro and pocket the proceeds.


For the photos I take, the 13 Pro Max can largely replace my DSLR and by comparison the 11 Pro is a point-and-shoot.


Of course it can’t in all situations, which is why high-end cameras still exist.

Jan 15, 2022 1:30 AM in response to Dogcow-Moof

Just so you know, I am a huge fan of all things Apple and have loved and been an advocate for your products, I have worked on numerous NDA TV commercials for the company and it gives me no joy to find myself in this position. The iPhone 13 pro is amazing in every other respect. The camera technology or processing software is not good. I hope it's a software fix further on down the road where we can turn on or off the aggressive oil painting style filter. As you say, most will not notice it. But those of us with a critical eye and the ability to compare images in Lightroom or Photoshop to previous iPhone versions can see the quality decrease in the iPhone 13 pro over the iPhone 11 Pro. You can sing the corporate tune all you like but the iPhone 13 pro camera technology gives a worse result than the iPhone 11 Pro. Fact.

iPhone 13 Pro Disgusting Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.