Restricted Account
Can you guys close my account so that I can open a new one because my account is restricted ?
iPhone 11, iOS 15
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Hello emmely34,
The Apple Support Comminities are for users to assist other users. Apple does not provide support in the communities.
This Apple Support article will show you how to verify your identity so the restriction can be lifted.
If your Apple Cash account is restricted or locked - Apple Support
“Go to your Apple Cash card
- iPhone: Open the Wallet app, then tap your Apple Cash card.
You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen steps. Learn more about identity verification.
If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.”
I hope this helps.