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iPhone storage calculating category sizes stuck

Hi everyone! Does anyone of you have experience in iphone storage wherein calculating category sizes keeps on loading but not showing it’s results? How did you fixed it? Thanks and keep safe!



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 15

Posted on Oct 13, 2021 10:02 PM

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Question marked as Best reply

Posted on Oct 13, 2021 10:18 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Best reply

Oct 13, 2021 10:18 PM in response to Aybannn

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone storage calculating category sizes stuck

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