I can’t access my 3yo account to cancel subscription. Can I have a list of the subscribers everyone on the family sharing

Carohernandez Said:

"I can’t access my 3yo account to cancel subscription. Can I have a list of the subscribers everyone on the family sharing: I want to cancel my sons subscriptions on his iPad but I don’t remember the login information can I cancel subscriptions a different way"

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Two Methods:

A. Recovering your Account:

Use these two links:

• Apple ID: If you Forgot your Apple ID - Apple Support
• Password: If you Forgot your Apple ID Password - Apple Support

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)