I’m still getting charged for storage fee of an old Apple ID

How do I cancel the storage plan if I don’t have the login information for the old iCloud account?


[Re-Titled by Moderator]

iPod, iOS 9

Posted on Oct 14, 2021 2:25 AM

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Question marked as Top-ranking reply

Posted on Oct 14, 2021 6:20 AM

You recover your log-in information so you can cancel the subscription.


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

1 reply
Question marked as Top-ranking reply

Oct 14, 2021 6:20 AM in response to cristamay19

You recover your log-in information so you can cancel the subscription.


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

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I’m still getting charged for storage fee of an old Apple ID

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