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Level 1

15 points

External keyboard

I purchased an external keyboard for my new iPad 9th gen running iOS 15. It has a problem in that certain keys don’t work, namely 7,8,9,u,i,o,j,k,l,m,. and Space. If I connect it to an iPad 5th gen running iOS 14.8, I don’t have the same problem. This leads me to thing that there is a compatibility issue with iOS 15. Any ideas?

iPad, iOS 9

Posted on Oct 14, 2021 2:08 AM

Best reply

LotusPilot

Community+ 2024

Level 10

282,534 points

Posted on Oct 14, 2021 2:12 AM

You have Mouse Keys enabled in iPad Settings. Disable this setting:

Settings > Accessibility > Touch > Assistive Touch > Mouse Keys - set to OFF

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External keyboard

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