You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: sriaa
sriaa Author
User level: Level 1
9 points

External keyboard issues

I just bought the logitech keyboard k480 and it is not working fine on my ipad air 4. Some keys like “J”, “k”, “L”, “M”, “o”, 7, ,8, 9 are not working and is concerning me. The keyboard is working fine when I connect it my iphone and also my windows PC but somehow it’s not working on iPad. Which again brings me hope that the keyboard is fine, but there is some issue with the pairing or configuration on the ipad.

if anyone has any solutions please let me know.


Thanks!

iPad Air, iPadOS 14

Posted on Jun 24, 2021 8:40 AM

Reply
Question marked as Top-ranking reply
User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
118,246 points

Posted on Jun 25, 2021 3:28 AM

If 789uiojkl are not working, it means you need to turn OFF Mouse Keys in your accessibility settings.

View in context

Similar questions

4 replies

External keyboard issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up