You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: t_c_b
t_c_b Author
User level: Level 1
5 points

IMac not booting

2013 iMac running the latest iOS will not boot. Safe mode, Recovery mode, and internet recovery do not work. Internet recovery I’ll find the computer shut down after an hour or so, other attempted boots, regular, safe mode, recovery mode will find the progress bar stall and then varies between gray screen, frozen progress bar, and occasionally the multi-language your computer encountered an error screen. Happened overnight with no previous issues. Any suggestions? Thanks.

iMac 27″, macOS 10.15

Posted on Oct 14, 2021 5:44 AM

Reply
Question marked as Top-ranking reply
User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
144,838 points

Posted on Oct 14, 2021 6:51 AM

Sounds like a completely failed HD or some other type of hardware failure. Take the computer to your local Apple Authorized Service Provider to have it professionally diagnosed.

View in context

Similar questions

6 replies

IMac not booting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up