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User profile for user: Tcdragon94
Tcdragon94 Author
User level: Level 1
12 points

Family purchase sharing not working

Bought an app for the family, but child is being forced to pay for same app. Family purchase sharing is turned on for all children. App: Dr. Panda Big fun pack

iPad Pro, iPadOS 13

Posted on Oct 14, 2021 7:31 AM

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
205,529 points

Posted on Oct 14, 2021 9:26 AM

They need to go through the Purchase list of whoever made the purchase, not directly form the App Store. Follow the steps in the link provided above. Here it is again: click here-> How to download apps and content that your family members purchased - Apple Support


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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
205,529 points

Oct 14, 2021 7:36 AM in response to Tcdragon94

  1. Dr. Panda Big Fun pack is not an App, it's a bundle that contains 10 different Apps.
  2. How is the child looking for the bundled Apps? They would need to look for each App independently in the purchase list of whoever made the purchase. See here: link-> How to download apps and content that your family members purchased - Apple Support


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Family purchase sharing not working

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