Password Hack?

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Level 1

4 points

Password Hack?

I am getting emails that my apple ID has been changed but I did not change it. Then I go through and review the purchases and there are some I did not authorize. I do not give my password to anyone in the family I enter it in myself and set it up to require a password for each time. I am requested refunds siting fraud but they come back saying not eligible for refund. I have the two-factor authentication on. Whenever I have to reset the password a notice comes through on my watch or MacBook asking if I will allow this. But somehow the password is getting changed without my knowledge or these steps I have to take. I have lost 100's of dollars because of fraudulent charges. When I try and speak to someone at Apple they just tell me it's not possible for anyone else to change the change the password.

Posted on Oct 14, 2021 9:16 AM

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Answer 1

Limnos

Level 10

428,819 points

Oct 14, 2021 9:19 AM in response to HBcrew5

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145

'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021

Security and your Apple ID - https://support.apple.com/HT201303

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.

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Password Hack?

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