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I downloaded iPadiOS 15.0.2 but it won’t install. It tries and tries for hours. I’ve turned iPad off and on numerous times but still won’t install. What do I do? Re-download? If so, how do I do that?
iPad Pro, iPadOS 15
There are issues with update of some iPad models to iPadOS 15.0.1/15.0.2. Do you have a WiFi Only, or WiFi+Cellular model of iPad?
For affected WiFi+Cellular models of iPad, many are reporting that removal of the SIM tray from the iPad will allow the verification and installation processes to successfully compete. Other reports suggest that installing a SIM card (whether actove or not) also permits the update process to complete.
You may need to restart the update process, but removing the SIM tray from the iPad is simple and costs nothing to try.
Remove or switch the SIM card in your iPhone - Apple Support
If you have a WiFi Only model, the current workaround is to remove the iPad Passcode - and then re-try the installation process.
Be aware that removing the iPad Passcode has implications for any payment methods registered for ApplePay from iPad - and your Keychain (that includes your saved passwords). Assuming that you have other devices (such as an iPhone), your Keychain will remain preserved in iCloud - and can be easily re-synchronised with your iPad via iCloud. Payment cards registered for ApplePay will need to be manually re-added after the update.
There are issues with update of some iPad models to iPadOS 15.0.1/15.0.2. Do you have a WiFi Only, or WiFi+Cellular model of iPad?
For affected WiFi+Cellular models of iPad, many are reporting that removal of the SIM tray from the iPad will allow the verification and installation processes to successfully compete. Other reports suggest that installing a SIM card (whether actove or not) also permits the update process to complete.
You may need to restart the update process, but removing the SIM tray from the iPad is simple and costs nothing to try.
Remove or switch the SIM card in your iPhone - Apple Support
If you have a WiFi Only model, the current workaround is to remove the iPad Passcode - and then re-try the installation process.
Be aware that removing the iPad Passcode has implications for any payment methods registered for ApplePay from iPad - and your Keychain (that includes your saved passwords). Assuming that you have other devices (such as an iPhone), your Keychain will remain preserved in iCloud - and can be easily re-synchronised with your iPad via iCloud. Payment cards registered for ApplePay will need to be manually re-added after the update.
Hello JR2A,
Thanks for reaching out through the Apple Support Communities about that difficulty with updating your iPad.
It looks like you've had the chance to review the related article above.
Does that still persist after following the steps from this article? If your iPhone, iPad or iPod touch won’t update
If so, do you get any error messages or codes when attempting to update your iPad using a computer?
Hopefully that will put you on the path to getting your iPad updated.
Take care.
Already checked those but still won’t “install”. It downloaded the update but when I try to install it it just sits there circling “installing” and never installs. If I try to install again it says it can’t verify because it’s busy. So, I turn off iPad and try installing again.
I installed an old SIM card and it updated right away!
That’s a crazy fix!
Thank you very much for your help!
You are very welcome.
I downloaded iPadiOS 15.0.2 but it won’t install. It tries and tries for hours. I’ve turned iPad off and on numerous times to try again but still won’t install. What do I do? Re-download?
