Do I have to pay for the repair?
I have a iphone 11pro and face id stopped working. There is no damage to the phone. The phone is more that 1 year old ( No warranty)/apple care. Do I have to pay for the repair.
iPhone 11 Pro
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I have a iphone 11pro and face id stopped working. There is no damage to the phone. The phone is more that 1 year old ( No warranty)/apple care. Do I have to pay for the repair.
iPhone 11 Pro
Greetings. I may able to be of some help.
Considering your iPhone 11 Pro is in good condition (no cosmetic/physical damage), a good idea may be to follow the steps in the Apple Support article below:
If Face ID isn't working on your iPhone or iPad Pro
I hope this helps.
ateeb293 wrote:
Do I have to pay for the repair.
That is extremely likely.
Start here.
Do I have to pay for the repair?