My card on file with Apple Pay is not working. What am I doing wrong? Apple Pay is not pulling from my card on file. Yes my card works.

My card on file in my Apple Pay wallet is not working. My card is active and working but Apple Pay can’t pull money from my credit card when my wallet is low on funds.

iPhone 11 Pro, iOS 14

Posted on Oct 14, 2021 3:13 PM

Reply
1 reply

Oct 15, 2021 1:24 PM in response to Jennabull09

Hey Jennabull09,


We see you're having some issues with a specific card in your Wallet and Apple Pay.


To clarify, are you referring to attempting to make a purchase using Apple Pay at a brick and mortar store, an online shop that accepts Apple Pay or elsewhere?


If you're referring to your Apple ID balance being low, Apple Pay wouldn't be used to top that balance up, although you can set up an Auto Reload feature at predetermined intervals. See more details on that option below:


If you have further questions, or if we've misunderstood the issue, feel free to reply to this post.


Cheers!

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My card on file with Apple Pay is not working. What am I doing wrong? Apple Pay is not pulling from my card on file. Yes my card works.

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