The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello,
I will be buying new IPhone from Dubai apple store, the version there is without w/o FaceTime.
if I travelled outside UAE, can I install and use FaceTime or it is permanently locked?
Hello
Are you sure about this? Because a lot of answers and articles claim that with iOS 13.6 or later, international restrictions related to FaceTime are removed and FaceTime is available as soon as travel out of Dubai. Kindly verify!
Warm Regards
Hello Ashaalan and welcome to Apple Support Communities. It appears you have a concern about an iPhone purchased in the United Arab Emirates as it relates to the availability of FaceTime.
If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
If you take a look at that article, you'll see wording that confirms that the issue is where the device is purchased, not where it is used. If the device is purchased in the UAE, it will not be able to use FaceTime even if you take it to a different region.
Cheers.
If an iPhone is running 13.6 or newer, FaceTime will be available when the country in Settings is one other than the United Arab Emirates. Note that you'll likely be denied warranty service on it.
(206377)
FaceTime for IPhone from Dubai
