I have a strange error on new iPhone 13pm now running 15.0.2. It's showing a larger available capacity then the phones physical memory and it's gotten larger. It was 138gb now it's 150gb. This is going to "about" on settings. If I check iPhone storage it says 0 used out of 128gb.
the update to 15.0.2 didn't fix the issue. Do I have a defective phone? Things eeek to be working fine... so far.
iPhone 13 Pro Max, iOS 15
Hey David Diaz,
We see that you're seeing an error about your iPhone storage, and we'd like to help!
Do you see the same information even after restarting your device? Restart your iPhone
Please check out this article for more information about your iPhone storage: How to check the storage on your iPhone, iPad, and iPod touch
Let us know how it goes!
Best regards.
Hey David Diaz,
Thanks for getting back to us with more information! We appreciate it.
At this time, we recommend that you get in touch with Apple Support team to look further into this issue with you. To get started, click here: Contact Apple for support and service
Cheers!
David,
This is a bug, Apple is aware of and is effecting lots of people. Everyone in my office. Both of my iPhones (13 Pro and 13 Pro Max).
We will all need to wait for an update to be released which addresses this.
It's been reported before, hopefully it will be fixed in a future iOS release.
iPhone 8 Plus. 64 GB
after 15.0.2 update(not Beta update)
Now it shows 69.09GB available.
have restarted phone few times.
screen shot was taken before few re-start (67.87GB)
until 15.0 iOS, no storage info issues.
Yes I've restarted and upgraded from 15.0.1 to 15.0.2 and it's getting worse. Up to 156gb now.
Switched off and left for 30 mins. Switched on. Now showing 74GB!
Available capacity 150gb on a 128gb iPhone error
