Hello. Back in 2012 I bought an iphone 4s from my colleague. I was using the iphone with his icloud logged in. After few days my son rebooted the device without turning off find my phone. Now I can't log in to my device. My colleague doesn't use the icloud id anymore. And also he forgot the password. Please help.
What should I do now?
Tell him to check his web browser autofill entries and other records he has, or use Apple's iForgot service, or contact their Account Security team, or give you a refund, or if he's the iPhone's original owner, click here and submit an unlock request.
(206340)
I am not in touch with my colleague anymore. Please help.
Without that, you can't. The activation lock is an anti-theft measure.
(206341)
Activation lock
