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Bought a Used Ipad

I bought a used Ipad. The person I bought the I pad from has an activation lock on it. I have reached out and they don't have any information to give me and stated its my problem.

Posted on Oct 15, 2021 8:28 AM

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Posted on Oct 15, 2021 8:36 AM

I am so sorry to say that you bought a brick. The activation lock is meant to be a theft deterrent system so there’s no way around it.

I’m going to link to info about it but honestly see if you can get your money back because all you can really do with the device is recycle it responsively

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

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Question marked as Best reply

Oct 15, 2021 8:36 AM in response to kwalters922

I am so sorry to say that you bought a brick. The activation lock is meant to be a theft deterrent system so there’s no way around it.

I’m going to link to info about it but honestly see if you can get your money back because all you can really do with the device is recycle it responsively

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Oct 15, 2021 8:45 AM in response to kwalters922

Nothing to be done.

That iPad is a paperweight.

A dead, useless device to you and anyone else.

No one here can help you.

Apple WILL NOT help you.


Please, properly and responsibly recycle this device.


Sorry.


If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Sorry & Good Luck to You!



Bought a Used Ipad

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