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I’m unable to hear a call or my caller hear me. However, all other sound services are in tact

not receiving input and outputting sound in calls, unable to put on speaker or use voice to text microphone. My normal sounds do work such as my ringer, and keypad clicking.

iPhone 7, iOS 15

Posted on Oct 15, 2021 9:29 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2021 9:33 AM

The support article you came here from should provide you with the steps needed to try to resolve the "you can't hear them" issue. For the second one, see if this article can help: If the microphones on your iPhone aren't working - Apple Support


If neither help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

1 reply
Question marked as Top-ranking reply

Oct 15, 2021 9:33 AM in response to Kayla_monceaux

The support article you came here from should provide you with the steps needed to try to resolve the "you can't hear them" issue. For the second one, see if this article can help: If the microphones on your iPhone aren't working - Apple Support


If neither help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

I’m unable to hear a call or my caller hear me. However, all other sound services are in tact

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