Wallet Location is wrong

Question

Level 1

4 points

Wallet Location is wrong

Hi!

Some time ago I lived in Cyprus and used ApplePay with cards of Cyprus banks.

Then I moved to UK.

Few months ago I already changed my Apple ID country to UK with this instruction - https://support.apple.com/en-us/HT201389.

The problem is:

When I am going to "Wallet" - pressing "+" to add a new card - then selecting "Debit or Credit card" - it shows me list of Cyprus banks!

I am sure that my Apple ID country is UK. I checked it many times.

Please help!

Posted on Oct 15, 2021 10:38 AM

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Answer 1

216nine

Level 1

104 points

Oct 15, 2021 10:56 AM in response to iamkiros

Hello

Thank you for contacting Apple Support

I am sure you followed the directions, of change, add, or remove Apple ID payment methods and that you clean out your balance remaining . So I have one question have you done a recent update.?

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Answer 2

iamkiros Author

Level 1

4 points

Oct 15, 2021 11:33 AM in response to 216nine

Hi!

Yes, all updates installed. It is 15.0.2 now.

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Answer 3

216nine

Level 1

104 points

Oct 15, 2021 12:42 PM in response to iamkiros

Hello lamkiros

This could be that the authenticity process, it just uses the (router) IP address to guess the location. Find my phone may be able to resolve the location.

hope this helps

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Wallet Location is wrong

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