Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I recently moved from India to UK and I am unable to use Apple wallet

I recently moved from India to UK and I am unable to use Apple wallet



[Re-Titled by Moderator]


Posted on Dec 9, 2021 6:09 AM

Reply
Question marked as Best reply

Posted on Dec 9, 2021 10:48 PM

Welcome to Apple Support Community!


United Kingdom is a supported country or region for Apple Pay


Countries and Regions that support Apple Pay : https://support.apple.com/en-us/HT207957


India is not on that list, so leads me to believe your region on your device is not set correctly.


You can change your device country or region by going to: https://support.apple.com/en-us/HT204031


Settings > General > Language and Region > Change to United Kingdom


Also may want to change your Apple ID Country/ Region. You can do that by following the resource below.


Change Apple ID country / region : https://support.apple.com/en-us/HT201389


Hope this helps ;)


3 replies
Question marked as Best reply

Dec 9, 2021 10:48 PM in response to RichaMehta

Welcome to Apple Support Community!


United Kingdom is a supported country or region for Apple Pay


Countries and Regions that support Apple Pay : https://support.apple.com/en-us/HT207957


India is not on that list, so leads me to believe your region on your device is not set correctly.


You can change your device country or region by going to: https://support.apple.com/en-us/HT204031


Settings > General > Language and Region > Change to United Kingdom


Also may want to change your Apple ID Country/ Region. You can do that by following the resource below.


Change Apple ID country / region : https://support.apple.com/en-us/HT201389


Hope this helps ;)


Dec 9, 2021 10:41 PM in response to RichaMehta

Hi RichaMehta,


Welcome to the Apple Community.


Wondering if you have changed your country in your Apple ID account yet ?


Your Apple ID is the account you use to access everything Apple,

including services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more.


It includes the email address and password you use to sign in,

as well as the contact, payment, and security details you use across Apple services.


If needed, try following this article from Apple Support

How to change your AppleID Country or Region:


       NB: Before you update your location, you must spend your store credit, (or ask for your balance to be set to zero.)

       cancel your subscriptions, and get a payment method for your new country or region


For more details see the complete article: https://support.apple.com/en-us/HT201389

___________________________________________________________________


These other Apple support articles can help guide you.


How to cancel subscriptions from Apple

https://support.apple.com/en-au/HT202039


Payment methods that you can use with your Apple ID:

(Scroll to Europe > the UK to see the payment methods that are available to you now.)

https://support.apple.com/en-au/HT202631


Manage and use your Apple ID

https://support.apple.com/en-au/HT203993


OR

If you have already changed the country in your Apple ID.

and still need help with Wallet.


You might want to contact Apple for support and service:

There is a "Get Support" link to Apple at top right on this discussion page.

OR

See a list of Apple phone numbers around the world

https://support.apple.com/en-us/HT201232


Hope this helps :-)

I recently moved from India to UK and I am unable to use Apple wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.