True depth camera

Hello Rudyhgs,

We understand you're seeing an error regarding your true depth camera, and we'd be happy to help.

If you've tried the steps in the resource you previously viewed and the issue continues, we'd recommend trying each step in If Face ID isn't working on your iPhone or iPad Pro.

If the issue continues, we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

Thanks for using Apple Support Communities. Have a good one!