Downtime/App Limit grey out app icons in folders

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Level 1

6 points

Downtime/App Limit grey out app icons in folders

Hey, there is a bug where the apps icons in my folders are greyed out after the time of Downtime ends or the limit of App Limit resets. After that only one icon of the selected Apps appears in normal colour but all the other ones still appear greyed out. The image below shows the problem.

When i open the folder all icons are normal, only the icons seen in the folder view from the homescreen appear dimmed.

Hope this gets fixed, any help appreciated.

iPhone 12, iOS 15

Posted on Oct 15, 2021 3:45 PM

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Answer 1

ShannonM1

Community Specialist

Oct 16, 2021 1:50 PM in response to FC1461

Hello FC1461,

We understand that your app icons aren't visually reflecting that Downtime has lifted until you open the folder. Is your iPhone currently up to date for the iOS version?

Update your iPhone, iPad, or iPod touch

Also, does this happen with every app that's limited and every time, or does it seem to come and go?

Thanks!

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Answer 2

ShannonM1

Community Specialist

Oct 18, 2021 6:42 AM in response to FC1461

Understood FC1461,

Given that this is happening with all of the limited apps, we would recommend that you Contact Apple Support so that they can look into this with you.

Thanks for using Apple Support Communities!

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Answer 3

FC1461 Author

Level 1

6 points

Oct 16, 2021 2:30 PM in response to ShannonM1

I am using an iPhone 12 on the latest version of iOS (iOS 15.0.2).

It happens with every app that is time limited or isn´t "always allowed "during Downtime. It is not a problem to come and go because i tried restarting my phone and limited some different apps a couple times to recreate the situation and every time it shows the same result.

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Downtime/App Limit grey out app icons in folders

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