You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id

I had to get a replacement phone and I’m trying to redownload my apps and some of them are wanting me to enter the password to an Apple ID that is not mine and isn’t even on my phone.

Posted on Oct 15, 2021 5:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2021 5:21 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Top-ranking reply

Oct 15, 2021 5:21 PM in response to laney38

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.