My ONX app

My Apple recognizes my fingerprint but my OnX gps app will not allow me to access it.

Posted on Oct 15, 2021 5:41 PM

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Posted on Oct 15, 2021 6:05 PM

I am not familiar with the OnX app at all, however, whenever I’ve had issues with an app accessing Touch ID, I have addressed it by the following method:

  1. Open the app and use its internal menu to get to Settings
  2. Usually under Security/Log in Section you should see something like login with Touch ID.
  3. Set this option to OFF.
  4. Close the app
  5. Open the app and then turn that setting back to ON.


Axel F.

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Question marked as Top-ranking reply

Oct 15, 2021 6:05 PM in response to Elf21

I am not familiar with the OnX app at all, however, whenever I’ve had issues with an app accessing Touch ID, I have addressed it by the following method:

  1. Open the app and use its internal menu to get to Settings
  2. Usually under Security/Log in Section you should see something like login with Touch ID.
  3. Set this option to OFF.
  4. Close the app
  5. Open the app and then turn that setting back to ON.


Axel F.

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