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how to fix my face id

how to fix my face ID on Iphone 11pro max

iPhone 11 Pro Max

Posted on Oct 15, 2021 8:24 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2021 8:26 PM

What version of iOS are you on? You should be on 15.0.2. If that doesn’t work turn off Face ID and turn it on again. If all this fails the flood illumination may have had a hardware failure. You didn’t provide a lot of information but here’s the site for some suggestions https://support.apple.com/en-us/HT208114

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Question marked as Top-ranking reply

Oct 15, 2021 8:26 PM in response to Zainabkl9

What version of iOS are you on? You should be on 15.0.2. If that doesn’t work turn off Face ID and turn it on again. If all this fails the flood illumination may have had a hardware failure. You didn’t provide a lot of information but here’s the site for some suggestions https://support.apple.com/en-us/HT208114

how to fix my face id

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