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Apple TV on PS5

I currently own Apple TV and PS5 and the settings say subtitles on. When I play the episode of any show it won't show any subtitles.

Help please.

PlayStation5,

Posted on Oct 16, 2021 12:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 12:55 AM

Hello Rigsern,


Are the settings you mention being on in the PS5 or Apple TV app settings?


This Apple TV App User Guide section shows how to enable subtitles. The note I copied below might be the cause. Use subtitles and captioning in the Apple TV app - Apple Support


Note: Not all videos include closed captions. This feature may be disabled on devices that already include built-in closed captioning. See your device’s user guide for more information.”


You also may need to turn them on when a video is playing. Control what’s playing in the Apple TV app - Apple Support


“Turn on subtitles and closed captioning (if available)

  • During playback, press the down button on the smart TV or device remote to show the Subtitles pane, then select an option.

This Play Station Support page has the instructions for turning on CC for PS5. https://www.playstation.com/en-us/support/hardware/ps5-accessibility-settings/


“How to turn on closed captions in media on PS5 consoles

Closed captions help you follow along with what's being spoken on your screen, providing text for dialog and audio cues. To enable and configure closed captions:

Go to Settings > Accessibility Closed Captions, and then turn on Display Closed Captions.”


I hope this helps.

2 replies
Question marked as Top-ranking reply

Oct 16, 2021 12:55 AM in response to Rigsern

Hello Rigsern,


Are the settings you mention being on in the PS5 or Apple TV app settings?


This Apple TV App User Guide section shows how to enable subtitles. The note I copied below might be the cause. Use subtitles and captioning in the Apple TV app - Apple Support


Note: Not all videos include closed captions. This feature may be disabled on devices that already include built-in closed captioning. See your device’s user guide for more information.”


You also may need to turn them on when a video is playing. Control what’s playing in the Apple TV app - Apple Support


“Turn on subtitles and closed captioning (if available)

  • During playback, press the down button on the smart TV or device remote to show the Subtitles pane, then select an option.

This Play Station Support page has the instructions for turning on CC for PS5. https://www.playstation.com/en-us/support/hardware/ps5-accessibility-settings/


“How to turn on closed captions in media on PS5 consoles

Closed captions help you follow along with what's being spoken on your screen, providing text for dialog and audio cues. To enable and configure closed captions:

Go to Settings > Accessibility Closed Captions, and then turn on Display Closed Captions.”


I hope this helps.

Apple TV on PS5

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