Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my phone is not updating

Why my phone is not updating

iPhone 11, iOS 14

Posted on Oct 16, 2021 4:19 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 7:32 AM

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


1 reply
Question marked as Top-ranking reply

Oct 16, 2021 7:32 AM in response to venesh272

Can you post a screenshot, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

https://support.apple.com/en-gb/HT201435


Why my phone is not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.