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Why my phone not updating

Why my phone not updating

iPhone 12 Pro Max

Posted on Oct 31, 2021 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 9:58 PM

Renee2545 Said:

"Why my phone not updating"

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Why the Issue?: There is an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

2 replies
Question marked as Top-ranking reply

Oct 31, 2021 9:58 PM in response to Renee2545

Renee2545 Said:

"Why my phone not updating"

-------


Why the Issue?: There is an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Why my phone not updating

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