Blind user, Voiceover and lack of compatibility with mozilla

ok,
I have already sent this same message to mozilla.org.

here is my problem, I use mozilla thunderbird to get my mail. everything was going fine until 2 weeks ago when the rest of my sight dropped to nothing. Since then, I have been using voiceover to speak the pages I need in various apps (including safari). my one ***** is that I use mozilla thunderbird for my mail (its got some features I use that apple mail doesn't have) and now I find myself locked out of my own e-mail!

<Edited by Host>

Imac core 2 duo, Mac OS X (10.6.3)

Posted on Aug 4, 2010 2:45 PM

Reply
19 replies

Sep 24, 2010 3:12 AM in response to WPLJ42

Archie, do you think Freedom Scientific or GW Micro could get away with selling products that don't > work with some applications? Yes, I know people are switching to the Mac, and using VoiceOver.
I have to admit, it is easier than Jaws, and way easier than Window Eyes.


um. they do. I have had to troubleshoot more than my fair share of windows machines where Window eyes or JAWS has gone on the "blink" and won't work anymore. not only do you have to reinstall the speech subsystem, but you also have to acquire a new license number to boot ( as the software detects this as a new install and won't allow you to use the old registration information). for nearly $1,000 just for JAWS alone, they should bedding a much better job of supporting their "product" instead of milking a government cash cow.

If my eyesight fizzed away, I would be furious if only some apps worked with my screen reader.
I am low vision, and in my unique case, most of the Universal Access tools are useless.


well, your case is definitely unique. for 22 years, so was mine (stuck in a low partial world of very large print and high contrasts).

I suspect the OP is really unhappy his vision has failed. To find out his computer only works
with some apps, must be really annoying. When a person jumps over to the Mac, at what point
do they find out VoiceOver has limitations?


whatever gave you that idea? </sarcasm> I've actually been on mac for a bit more than a year when my eyesight became completely unusable. so I didn't just jump into a mac blindly. as far as being upset, you bet I am! However, I am not going to let a little blindness stand in the way of my being able to surf the web or get my e-mail. Admittedly, voiceover does have some limitations, but it doesn't cost almost a grand and a lot of hassle to install, making it a far better choice for me in the long run.

Then again Archie, I am a sightling, what do I know? Say what you want against my opinion,
I understand. Most of my efforts to be a good advocate have gone to waste. Seems sighted
people don't make really good advocates. So I don't do much of it anymore.

wait a minute? I thought you said you were partially blind. did i read that wrong? as for advocacy, there's 2 kinds: 1. useful advocacy and, 2. lip service. I have encountered far too much of the latter and not enough of the former. too bad you gave up though. perhaps you had some useful info. I'll never know.

Apple is wrong. A screen reader should, um, read the screen. Period!

this statement belies the fact that you don't understand how each OS works at its application layer.In windows, the screen reader gets between the OS and the screen (i bit brutish, but it works... sort of). in OS X, each application runs in its own dedicated thread and any information it provides to the screen goes directly there. it would have to share that information with voiceover in order for voiceover to produce output. I am still new to OS X, so I am, by no means, even close to being an expert.

in all honesty, voiceover is a far better integrated package than window eyes or JAWS could ever be (and a whole lot less complicated to learn). in the case of mozilla, if they want to be accessible in OS X, they have to abide by the rules that apple sets forth.

-Eric

Sep 24, 2010 3:37 AM in response to WPLJ42

if you call being told that you will get "assistance" in about 3 months to a year getting assistance.....
I filed for additional training/assistance when my vision dropped to zero about 2 months ago. Since then, I have had to purchase some of my own stuff (on what meager funds I have). Given the current budget crisis, it is unlikely that the state where I am will pay out any real money unless I can be guaranteed a job at the end of training (that was the impression I was getting from Voc Rehab).

Still, my transition from low vision to no vision was a lot easier on a mac than waiting to get window eyes or JAWS (as I said, could take up to a year to get assistance right now). At least, right now, I am functional on the net (it took me some time to figure out how to import all the mail from t-bird into mail.app). but here I am, able to read my 200 plus messages a day from 21 blindness related groups and lists.

The other poster is also correct. voiceover is not a screenreader (in the traditional sense), its an accessibility tool.

btw, the list of apps that don't work (or work very well) with voiceover include:
mozilla t-bird
mozilla firefox
Skype (not all functions are accessible under voiceover)
openoffice (some versions but not all)
any video editing package (I edit my own youtube videos but now require visual assistance for that task)
kindle for mac has some issues I have yet to figure out (it won't turn on "read aloud" even on supported works).
opera web browser
there are other apps that don't work very well (too many to list)..

so, I am stuck with what I have. at least I can function. beats waiting a year and having my machines collect dust.

Sep 24, 2010 3:44 AM in response to WPLJ42

I was forced to take a break (continuous migraine caused by my malfunctioning eyes). it took me a bit to catch up with the thread.

btw, win dow eyes won't work with some software. neither will jaws. but both are compatible products marketed by the same company. go figure?

as for the issue being resolved, I think not. it has, however, been put on the back burner while I take care of more important things in my life.

-Eric

Sep 24, 2010 9:21 AM in response to n7zzt

Eric ... I don't recall claiming to be anything but low vision. DOR considered me visually impaired and learning disabled. So I got a case with ease at the time. It was five plus years ago, when they could still waste money on someone like myself. I don't require a screen reader, but the two-punch sight and sound combo is what has been suggested to me. I have not used Jaws or Window Eyes in a long time, but suspect they are better, just like Windows has improved.

I have returned to the PC. I have an 18.5 inch screen running at 1366 x 768. I don't like Internet Explorer and use Firefox as my default browser. Thunderbird does not impress me, plus all my bookmarks and e-mail resides on my Yahoo! page.

Sounds like you are not as unhappy as the original post suggests. As for VoiceOver, Apple is not likely to ever have any competition. Why would anyone try to go up against a free and integrated application?

To the best of my knowledge, Jaws is owned by Freedom Scientific and Window Eyes is from GW Micro. I was not aware of a merger, but could be wrong.

As a low vision person, there are plenty of options available. MAGic is way costly, and I would not be excited over doing business with the shark people anyway. <grin>

I probably don't have anything more to contribute since I'm a PC now. Do keep after Mozilla. I really like Firefox, over IE 8 or Safari.

Jim

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Blind user, Voiceover and lack of compatibility with mozilla

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