bluetooth won't recognize wireless earbuds

Hello ssreltd,

Welcome to Apple Support Communities! If we understand your post correctly, your earbuds are not showing up on your Bluetooth so you're unable to pair them. We'd like to help!

The article that you came from, If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch, is a good resource to use for the issue you're having with pairing your earbuds.

"If you still can't pair or connect your Bluetooth accessory

1. If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
2. If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
3. Check with the accessory manufacturer to make sure that your accessory supports your iOS or iPadOS device.
4. If you still have any of these issues, contact Apple Support: 

• • You can’t turn on Bluetooth or the setting is grayed out.
  • You can’t connect any Bluetooth accessories with your device.
  • The accessory manufacturer confirmed that your accessory is working correctly."

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!