Apple Mac book pro (2020) M1 Freezing and Crashing

Hello, i've got this Panic error message after trying to rebooting or shutting macbook pro down.


I got this problem some days ago, and try everything i made a hard reset and delete evrything on my mac over the recovery menue. I wanted to bring it to an apple support center but on arriving it starts to working again. so i installed everything and after installing xcode this thing happened again. When i try to start in save mode the mac crashes and restarts to show me this message again.


ohh and the touchbar is also completly dark and not showing anything but is working when i touch it ( cant see anything on it )


when i close the macbook pro its freeze and i have to shut it down via long press on/off button please help me.


when i try to go to sleep mode, its the same problem. freezing. on shut down the mac restarts itself with this error message below.


here is the error log i get.


Posted on Oct 16, 2021 11:33 AM

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Oct 17, 2021 8:59 AM in response to Balkhamishvili

Balkhamishvili wrote:

Hello, i've got this Panic error message after trying to rebooting or shutting macbook pro down.

I got this problem some days ago, and try everything i made a hard reset and delete evrything on my mac over the recovery menue. I wanted to bring it to an apple support center but on arriving it starts to working again. so i installed everything and after installing xcode this thing happened again. When i try to start in save mode the mac crashes and restarts to show me this message again.

ohh and the touchbar is also completly dark and not showing anything but is working when i touch it ( cant see anything on it )

when i close the macbook pro its freeze and i have to shut it down via long press on/off button please help me.

when i try to go to sleep mode, its the same problem. freezing. on shut down the mac restarts itself with this error message below.

here is the error log i get.
<Panic Error message.log>


M1 SoC - SMC reset equivalent is Shut down, close the lid 30 secs+ , reboot as normal


no resolve—Try a SafeBoot https://support.apple.com/en-us/HT201262



If your Mac starts up to Options with a gear icon

https://support.apple.com/en-us/HT211873



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


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Apple Mac book pro (2020) M1 Freezing and Crashing

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