Apple TV Won’t Accept Dish Network Account

Purchased a new Apple TV today. However, I am unable to login with my dish network account. 100 % certain I am entering the username and password correct. Is working on other devices, but won’t work on the Apple TV. Gotta be an issue with Apple TV and dish. Please fix. Thanks.

Posted on Oct 16, 2021 4:58 PM

Reply
7 replies

Oct 18, 2021 5:11 PM in response to judysings

I have been having the same problem for the past few days. It doesn’t just apply to Apple TV, it applies to iPhone and iPad too. I can sign into my Dish account through an internet browser on my phone or computer. However, when I try the same account and password to sign in to Dish as my TV provider or try to sign into the MyDish app on the phone or iPad, I get an error message that my username or password is not recognized. It does give me the option to change my password, which I have done several times, but it still won’t recognize the new password. I can only sign in to Dish through a web browser. I have had a long call with Dish technical support and they state this only seems to be occurring with Apple devices. This is affecting my access to some streaming services.

Oct 17, 2021 4:20 PM in response to cougblue

Hi cougblue,


Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble signing in to your TV provider account on your new Apple TV, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the steps we've linked for you below.


Use your pay TV or cable provider with Apple TV


If the issue is unresolved, we recommend reaching out to your service provider directly.


Please let us know how it goes. We're always happy to help.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV Won’t Accept Dish Network Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.