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Any time I try to update or purchase an app I receive a message saying my account has been disabled in the App Store and iTunes. I don’t know why and I don’t know what to do about it. I receive my jobs from one of my apps and it’s time to renew its subscription and every time I try I get that message.
iPhone 11 Pro
genetta274 Said:
"Help: Any time I try to update or purchase an app I receive a message saying my account has been disabled in the App Store and iTunes. I don’t know why and I don’t know what to do about it. I receive my jobs from one of my apps and it’s time to renew its subscription and every time I try I get that message."
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Visit this Link: If your Apple ID is locked or disabled - Apple Support
Why Accounts Become Disabled:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
I did what that article said to do but it didn’t help.
So when you contacted Apple, as the article says, they couldn’t help you?
Help
