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Date of birth(dob) is wrong in Health app, e.g. I am born 30/4 but in Health app it shows 29/4.
in Settings it shows dob 30/4 but if I would change it it defaults to dob 29/4, if I change dob to 30/4, click Done it does not change dob in Health
IOS 15.02
larzjoe Said:
"Date of birth is wrong in Health app: Date of birth(dob) is wrong in Health app, e.g. I am born 30/4 but in Health app it shows 29/4. in Settings it shows dob 30/4 but if I would change it it defaults to dob 29/4, if I change dob to 30/4, click Done it does not change dob in Health IOS 15.02"
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Contact Apple Support:
Have Apple Support modify this for you over-the-phone. If it pertains only to the application, then they may be able to run you through the fix. Perform a screensharing session, if necessary, to show them exactly what is occurring, form your perspective.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through
larzjoe Said:
"Date of birth is wrong in Health app: Date of birth(dob) is wrong in Health app, e.g. I am born 30/4 but in Health app it shows 29/4. in Settings it shows dob 30/4 but if I would change it it defaults to dob 29/4, if I change dob to 30/4, click Done it does not change dob in Health IOS 15.02"
-------
Contact Apple Support:
Have Apple Support modify this for you over-the-phone. If it pertains only to the application, then they may be able to run you through the fix. Perform a screensharing session, if necessary, to show them exactly what is occurring, form your perspective.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through
larzjoe Said:
"Date of birth is wrong in Health app: [...]I find it a bit strange why you can change you dob in several places, tbh, I think it ought to be place only[...]“
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Recommend this to Apple:
Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this. Apple wont get back to you directly, but the more they hear of this, the more they will know what suits their customers' needs, and what features to include in updates to come.
To Provide Feedback:
To change your DOB in the Apple Health app, first open the Contacts app (or go to the Contacts tab of the Phone app), click on your name at the top, then "Edit" and edit your DOB.
Once that's done, head back to the Apple Health app and make sure you are in the Summary or Browse tabs. Click your profile photo at the top right corner of the screen and click "Health Details". If your DOB is not already correct, click "Edit" at the top right corner of your screen, edit your DOB and save it.
Lastly, check that your DOB is still correct for your Apple ID by going to Settings>Your Name>Name, Phone Numbers, Email>Birthday. If your birthday is correct, leave it as is. If it is incorrect, just click anywhere on the "Birthday" option to edit and save your DOB.
Hope this helps.
Yes this is solved, thanks for your help.
I find it a bit strange why you can change you dob in several places, tbh, I think it ought to be place only
but thanks for your support
Date of birth is wrong in Health app
