Do I have to pay to get my phone checked in the Apple store? Face ID is not working.

Hi, dave_1017, and thanks for reaching out. We see you have some concerns about having your device inspected by an Apple Store. We'll be glad to provide some info.

If you're bringing it to an Apple Store, there wouldn't be any charge to have it inspected. However, there may be a charge for service if it requires repair.

We hope this helps out.

Cheers!