Google maps not operating

Hi Colleague,

I have iPhone 10 and my google maps is not working. I have updated latest ios, reinstalled google maps, switched off phone reinstalled again. At this stage I have tried everything can you please look into this query.

thanking you,

nakul

Posted on Oct 17, 2021 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2021 8:04 AM

Hey there nakul7,


Thanks for reaching out to Apple Support Communities. You have done some excellent troubleshooting for the Google Maps app not working. To verify, is the app not opening or is it opening but not using Location Services? Have you checked the app under Settings > Privacy > Location Services? If so, and the issue is not resolved, you can use this link to reach out to the app developer so they can look further into this with you:


How to contact an app developer 


Take care.

4 replies
Question marked as Top-ranking reply

Oct 18, 2021 8:04 AM in response to nakul7

Hey there nakul7,


Thanks for reaching out to Apple Support Communities. You have done some excellent troubleshooting for the Google Maps app not working. To verify, is the app not opening or is it opening but not using Location Services? Have you checked the app under Settings > Privacy > Location Services? If so, and the issue is not resolved, you can use this link to reach out to the app developer so they can look further into this with you:


How to contact an app developer 


Take care.

Oct 21, 2021 6:02 AM in response to nakul7

Hey there nakul7,


Have you checked the Location Services settings for these apps? If not, do so using the steps here and see if that has any impact on this:


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch


If everything looks correct there, this could be a hardware issue with your iPhone and you can reach out to Apple Support so they can look further into this with you:


Contact Apple Support


Take care.

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Google maps not operating

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