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My one side of my beats are not working

My beats right side has no sound

iPhone 11, iOS 14

Posted on Oct 17, 2021 9:54 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2021 12:07 PM

I am having the same issue. The issue is on all devices tried, when plugged in or wireless and resetting did not work.

2 replies

Oct 18, 2021 11:38 AM in response to Ladyqnz1975

Salutations Ladyqnz1975, 


We understand that you’re not hearing audio on the right side of your Beats and reviewed Sound troubleshooting – Beats headphones and earphones for troubleshooting steps. 


As this wasn’t in the previous article you reviewed, if your Beats are a wireless pair please reset them and test again. Depending on the model, you’ll find the steps in one of the following articles. 

Reset your Beats earphones

Reset your Beats on-ear or over-ear headphones 


Let’s also check to see if you notice the same issue when connected or paired to another device. We want to be sure we’ve got the situation isolated as far as possible. 


Thank you. 

My one side of my beats are not working

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